Terms & Conditions of Sale
Placing an order/cancellation-Please call, fax or email your order for plant material. You will recieve an acknowledgement. Special and custom grow orders will require a non-refundable deposit before order will be considered placed. No cancellations on special orders or custom grown material. If you need to cancel any material on order, we ask you do it as soon as possible, so the material can be released for sale elsewhere. If the truck is already loaded for delivery there will be a 25% re-stocking fee. By scheduling a delivery, you are agreeing to these terms. If the re-stocking fee is refused, account will be permentately closed.
Shipping- We deliver orders to our customers on our own trucks. We (our drivers) are not resposilbe for the unloading of material, in any form. Depending on distance and logistics we may employ an outside shipper. The customer is responsible for paying the trucking company unless other arrangements have been agreed upon.
Return Policy- All claims must be made within 24 hours of delivery or pick-up. After plant material has left our site we do not guarantee future viability nor do we replace nursery stock lost by causes and care beyond our control. If material received on delivery does not meet expectations or quality, said material may be left on the truck.
Payment- Unless you have established terms with a current credit application, all orders are COD. Payable by check or credit card. We Accept VISA, MASTERCARD & AMERICAN EXPRESS. Payments are to be made through the office. We do not offer online payments.
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